Privacy Policy

Introduction

AEQ Haven Properties Nig. Ltd. (“AEQ Haven”, “we”, “us” or “our”) respects the privacy of visitors to aeqhaven.com.

This Privacy Policy explains how personal information may be collected, used, stored and handled when you visit our website or contact us through our enquiry form.

AEQ Haven handles personal data in accordance with applicable Nigerian data protection requirements, including the Nigeria Data Protection Act 2023 and applicable guidance issued by the Nigeria Data Protection Commission.

Information We Collect

When you contact AEQ Haven through this website, we may receive information that you voluntarily provide, including:

• Name
• Email address
• Organisation, if provided
• Telephone number, if provided
• Enquiry subject
• Message content
• Any other information you choose to include in your enquiry

The website or its hosting and security systems may also generate limited technical information necessary for normal website operation, security and form protection.

How We Use Your Information

Information submitted through the website may be used to:

• respond to enquiries
• communicate regarding AEQ Haven, its operations or AEQ Grove
• maintain appropriate business correspondence and records
• protect the website against misuse, spam or security threats
• meet applicable legal or regulatory obligations

We do not use website enquiry information for unrelated marketing purposes unless appropriate notice and consent are provided.

Why We Process Personal Information

Depending on the circumstances, AEQ Haven may process personal information because:

• you have provided information for the purpose of receiving a response to an enquiry
• processing is necessary for legitimate business purposes connected with that enquiry
• processing is necessary to comply with applicable legal obligations
• you have provided consent where consent is required

Website Enquiries

Information submitted through the AEQ Haven contact form is intended to be used only for responding to and managing the relevant enquiry and associated business correspondence.

The public contact address is:
admin@aeqhaven.com

AEQ Grove

AEQ Grove is currently under development.

This website does not presently provide public AEQ Grove user accounts, customer logins or production farm-management services.

If AEQ Grove later collects or processes personal information through its own application or services, additional privacy notices or policies may apply before public release.

Service Providers and Hosting

AEQ Haven may use service providers to support website hosting, website operation, security, email and related technical functions.

These providers may process limited information where necessary to provide their services.

Website infrastructure may involve service providers or hosting facilities located outside Nigeria. Where personal data is processed or transferred across borders, AEQ Haven will handle such processing in accordance with applicable data protection requirements.

Data Retention

AEQ Haven will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting applicable legal obligations.

Information Security

AEQ Haven takes reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website, email system or internet transmission can be guaranteed to be completely secure.

Your Data Protection Rights

Subject to applicable law and the circumstances of the processing, individuals may have rights relating to their personal information, including the right to:

• receive information about how their data is processed
• request access to personal data
• request correction of inaccurate information
• request deletion where applicable
• request restriction of processing where applicable
• object to certain processing
• withdraw consent where processing is based on consent
• request data portability where applicable
• lodge a complaint with the relevant data protection authority

Requests concerning personal information may be sent to:
admin@aeqhaven.com

Regulatory Authority

Nigeria’s data protection regulator is the Nigeria Data Protection Commission (NDPC).

Individuals may have the right to raise concerns with the NDPC regarding the handling of their personal information.

Cookies and Website Technologies

The website may use cookies or similar technical mechanisms that are necessary for website functionality, security, form operation and user-session management.

The contact form currently uses built-in form protection against automated submissions.

A dedicated cookie and tracking audit will be completed before publication.

External Links

The AEQ Haven website may contain links to external websites or services.

AEQ Haven is not responsible for the privacy practices or content of external websites. Visitors should review the privacy information provided by those services.

Children’s Privacy

The AEQ Haven corporate website is not designed specifically for children and we do not intentionally use the website to solicit personal information from children.

Changes to This Privacy Policy

AEQ Haven may update this Privacy Policy as the website, our operations or applicable requirements evolve.

The current version will be published on this page together with its latest update date.

Privacy Enquiries

For questions regarding this Privacy Policy or the handling of personal information, contact:

admin@aeqhaven.com